Frequently asked questions
We start to charge at the time we arrive at customer and stop at the drop off address. We don't have a charging plan "from depot to depot", so our customers are paying just for our working hours.
To further suburbs from Sydney CBD we do have a call out fee, so please check our working areas or submit quote form.
We have flat rates for whole week, we do not charge more on weekends. Only 15% supercharge apply on public holidays.
Office Hours: Mon – Sat 7:30am – 8pm Sunday 9:00 – 5:00
Delivery Hours: 24/7 but it must be booked during office working hours.
We are based in Abbotsford, NSW.
We have 2 charge options: Moving and Delivery. For moving we have minimum 2 hours work rates + might be call out fee (depends on your location) and if we work more than 2 hours, later we charge only for half an hour. For example we worked 3h 12mins so it will be 3.5 hours. For delivery up 4 items we have the same charge rates, if we work more than 1.5 hours we charge each half an hour on top.
FULLY INSURED AND LICENSED
We are fully insured anywhere in Australia, an insurance policy is available upon your request. If we damage your item during the move, we cover $100 per item and no more than 5 items during the job. Photos or other evidences must be provided
HIGH-QUALITY OF CUSTOMER SERVICE
Understand ALL the Customer's Needs. Focus on Quality, not Quantity. All situations are dealt with valid contracts. We have Confidence In our Ability to Achieve Best Results.
TRAINED AND PROFESSIONAL STAFF
Each employee is polite, fit and well trained. We know how to move any kind of items safely without making any damages and how to lift heavy objects correctly. We provide only high quality of customer service.
Our Lovely Clients
The guys were absolutely amazing. Three hours of moving furniture and boxes up 5 flights of stairs and they did not complain once. So amazed at their strength and endurance. Such a good rate too! Would highly recommend Delivery Kings!
These guys are awesome! Punctual, professional, friendly and no fuss. We had lots of fragile goods and everything arrived in tact. Highly recommended.
Second time I have used Delivery Kings. Meticulous about time, what needs to be moved & where. They disassemble& reassemble upon request. Reasonably priced for all the hard work they do. Wouldn't use anybody else!